Returns & Exchanges
We want you to be fully satisfied with your Robert Earl Keen gear, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the provided packing slip to help us process your request quickly.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing