Frequently Asked Questions
Everything you need to know about your Robert Earl Keen apparel and accessories.
When will my order ship?
Standard orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unwashed, and unworn condition with tags attached.
How do I know which size to order?
Each product page includes a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home to compare for the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Robert Earl Keen apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.